At Fate Finders, we respect and protect the privacy of our customers and those who use our website and our services. This privacy statement provides details about how your personal information is collected and used. Personal information is any information that identifies you or would enable someone to contact you, such as your name, email address, phone number and other non-public information that is associated with the foregoing. This privacy statement applies to the Fate Finders website and services that are located in fatefiders.com domain and any other sites owned or operated by Fate Finders (the "Sites").
Information Collection and Use by Us
We are the sole owner of information collected on the Sites. We will not sell, share, or rent this information to others in ways different from what is disclosed in this privacy statement. We may obtain information that is provided during any voluntary or mandatory online transaction, request for support, when you call or email us, or when you visit our Sites. We collect information only as necessary to fulfill the purposes set forth in this privacy statement.
Our Sites offer the opportunity to contact us with any feedback. This form requires users to give contact information (such as name and email address). Notice is given at the point of collection to enable users to choose whether or not they consent to the usage terms. We may use this information to provide you with requested information or services, to tailor the presentation of the Sites or services to you, to facilitate your movement through the Sites or your use of our services, to improve services and do a better job of marketing them, or to communicate with you.
Our Sites also offer opportunities for visitors to purchase our services. Payment information, including credit card data, is used only for the purpose of facilitating payment for the transaction with respect to which the information was provided.
We also keep track of activity on our Sites using log files stored on our web servers. We collect information, such as IP address, browser type and version, and pages you view. We also keep track of how you got to our Sites and any links you click on to leave our Sites. We may gather information about any device or other method of communication you use to interact with the Sites. We also gather aggregated tracking information regarding overall usage of the Sites and the services, including tallies of page views and click-through activity. We may use this information to assist us in offering you a personalized Web experience, to assist you with technical support, to diagnose problems with our server, in connection with our security program, to administer our website, to improve our services and do a better job of marketing them, or to tailor our service offerings to you.
We may monitor or record any of your telephone conversations with us for quality control purposes, for purposes of training our employees and for our own protection.
We obtain information that is provided by you on our public forums. To request removal of your personal information from our community forums, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. We will also obtain any information that you provide to us in connection with the use of our services (such as content and phone numbers from our Text-to-Join feature). We acknowledge your ownership rights in such contact lists, content and phone numbers. We will never sell or rent your information to anyone without your permission, and will never use your content or phone numbers for internal marketing or promotional purposes or for any purpose other than providing our services. Security and Privacy
We employ reasonable technical, administrative and physical safeguards to protect the confidentiality and security of your personal information. We use industry-recognized technical safeguards, such as firewalls, and have adopted and implemented security procedures to protect your information from loss, misuse or unauthorized alteration. When we collect financial account information, such as credit card numbers, we protect its transmission. Notwithstanding our efforts, we cannot guarantee absolute or unqualified protection of this information given the open nature and resulting instability of the Internet and World Wide Web, and we make no representations or warranties as to the effectiveness of our security and assume no liability for security breaches or any failure in the security of your computer equipment, your internet service provider or other networks and communications providers.
Sharing of Information
We will never sell or rent your personal information to third parties for their use without your consent.
If you accessed one of our Sites or any of our services through or in connection with a solicitation from one of our partners, we may share your information with the partner and the partner may share related information with us. Occasionally, we might enter into contracts with third parties so that they can assist us in servicing you (for example, providing customer service). Our contracts with such third parties prohibit them from using any of your personal information for any purpose beyond the purpose for which they were engaged, including for their own purposes, and they are required to maintain the confidentiality of the information we provide to them. We may also share non-personally identifying information in the aggregate with third parties, such as the media, industry observers, potential customers or partners. For example, we may disclose the number of users that have been exposed to, or clicked on, our Sites or evaluated or purchased our services.
If we are involved in a merger, acquisition, a sale of all or a substantial portion of our assets, or other similar transaction, your information may be transferred as part of that transaction. We will notify you by email and/or a prominent notice on our website of any such transaction and the choices you may have regarding your information.
Lastly, we may disclose your personal information to courts, law enforcement authorities and/or other relevant third parties, such as internet service providers, when such disclosure is necessary or advisable, in our sole discretion, to conduct an investigation, respond to a third party or law enforcement subpoena or court order, bring legal action or pursue other relief when you or a third party are or may be: (a) violating our terms and conditions of use; (b) causing injury or other harm to, or otherwise violating our property or other legal rights, or those of other users or third parties; or (c) violating federal, state, local, or other applicable law. This disclosure may include transferring information to the U.S. and outside the European Economic Area.
We tolerate only permission-based email. You may choose to opt-out or select your email preferences. You always have the opportunity to opt-out or change preferences by following a link in the footer of all non-transactional email messages sent by us. If you believe that you have received an unsolicited commercial email from us, you may report it to us at email@example.com.
To manage the information we receive about you from any other third party, you will need to follow the instructions from that party for updating your information and changing your privacy settings. The information we collect is covered by this privacy statement and the information the third party collects is subject to such third party's privacy practices. Privacy choices you have made on any third party site will not apply to our use of the information we have collected directly through our applications.
Third Party Links and Information Collection and Use by Our Customers
Some of our Sites provide links to third-party websites, such as those of our business partners, online advertising partners and payment processors. While on these sites, we or these third parties may collect information about you. In addition, you may be asked to provide certain personal information or credit card information to our customers in connection with their use of our services.
Because we do not control the information policies or practices of these third parties or our customers, you should review their privacy policies to learn more about how they collect and use personally identifiable information. We are not responsible for the privacy practices of any third parties or our customers.
Our Sites and our products and services are not directed to persons under 18. We do not knowingly collect personally identifiable information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with personal information without such parent or guardian's consent, he or she should contact us. If we become aware that a child under 18 has provided us with personal information, we will delete such information from our files.